Welcome to Waxcon Ventures. By accessing or purchasing from our website or through offline inquiries, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order or interacting with our company.
1. General Information
-
- These Terms & Conditions govern all transactions between the customer (you) and Waxcon Ventures, including but not limited to orders, deliveries, payments, and customer support.
- We reserve the right to modify, update, or change any part of these terms at any time without prior notice.
2. Product Information
-
- All product specifications, features, prices, and descriptions are mentioned accurately to the best of our knowledge.
- Images shown are for reference purposes. Actual machine models may vary slightly based on availability and updates from the manufacturer.
- Prices are subject to change without notice due to market fluctuations or changes in raw material costs.
3. Order & Payment Terms
-
- Orders are confirmed only after 100% payment or as agreed between both parties in writing.
- We accept payments through NEFT, RTGS, IMPS, UPI, or bank transfers. Cheque payments are accepted only after clearance.
- Any delay in payment or dishonored cheques may lead to order cancellation or shipping delay.
4. Shipping & Delivery
-
- All machines are dispatched via reputed transport companies across India. Please refer to our Shipping Policy page for complete shipping details.
- Estimated delivery is within 5–7 business days from dispatch, but actual time may vary due to logistics or location.
- Once material is handed over to the transporter, [Your Company Name] is not responsible for transit damage or delays. We assist in coordinating but are not liable for losses.
5. Installation & Training
-
- Most of our machines are plug-and-use, requiring basic setup.
- On-site installation or training is available only on request and may be chargeable, depending on machine type and location.
6. Warranty & Support
-
- Machines carry standard manufacturer warranties unless otherwise mentioned.
- Warranty does not cover:
1. Physical damage or misuse
2. Unauthorized repairs or modifications
3. Normal wear and tear
Please refer to the product manual or ask our team for warranty documents and service terms.
7. Return & Cancellation Policy
-
- Once a machine is dispatched, cancellation is not allowed.
- Returns are not accepted unless there is a manufacturing defect and reported within 48 hours of delivery.
- In case of genuine defects, replacement or repair will be processed after inspection and approval.
8. Limitation of Liability
-
- We are not liable for any direct or indirect loss, business interruption, or loss of profits due to delays, damages, or product failure.
- Our liability is strictly limited to the product value and subject to warranty conditions.
9. Governing Law & Jurisdiction
-
- All disputes shall be subject to the jurisdiction of the courts located in Ghaziabad, Uttar Pradesh India.
- The laws of India shall govern the interpretation and enforcement of these terms.
10. Contact Information
For any concerns, clarifications, or issues related to your order, please reach out to us:
Waxcon Ventures
Phone: +91 9971555775, +91 8700064607
Email: waxcon.ventures@gmail.com